Technical Support Analyst

London

Identifying hardware and software solutions.
Troubleshooting technical issues.
Diagnosing and repairing faults.
Resolving network issues.
Installing and configuring hardware and software.
Speaking to customers to quickly get to the root of their problem.
Providing timely and accurate customer feedback.
Talking customers through a series of actions to resolve a problem.
Following up with clients to ensure the problem is resolved.
Replacing or repairing the necessary parts.
Supporting the roll-out of new applications.

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Match profile

Culture profile

Hard Skills

Industries:
Computer Software, Information Technology & Services
Required Degree:
Bachelor
Career Level:
1-3 Year
Salary:
€ 0 - 100 per hour

Must haves

  • technical knowledge
  • softspoken